Process Improvement & Reengineering Solutions
Saving Your Company Time,
Resources & Money,
Get More Done, Make More Money
been doing it this way forever.” OPEX
has heard these words ad nauseam. Let OPEX help show you how
to challenge your current processes: make them better
and save you time and money.
Just imagine if you could bill a customer
1 day earlier, how much extra cash would be in your bank account?
How happy would a customer be receiving a product or service
earlier? Are you asking the right questions? OPEX does.
When we conduct a process analysis we are
confident we will understand the process very quickly. Here
are some of our questions we'll ask:
- How is one process conducted from start to finish? Be it an application, commission payable cheque, customer
bill etc., a lot of information is sketched from the initial
discussion and walk-through.
- What is your true unit cost? That is,
how much is it costing you today to perform this function?
Would you believe that over 90% of corporations do not know
what a process currently costs? Ouch! We’ll identify
how much a process costs and see how we can save you money.
- If your process is manual do you transpose information
regularly? Do you know that every time you ‘touch’
a document, your error rate increases dramatically?
Mitigate your risk – automate outdated functions.
A financial institution was regularly spending hours reporting
on banking machine statistics nationwide – automating
the function created the required statistics in 5 minutes
- Are there proper audit controls in place? We
cannot stress enough the importance of checks and balances.
Do you have the appropriate checks and balances to ensure
that data is continually checked and rechecked?
OPEX assisted a long distance telephone reseller with its
poor receivables. Incorrect file transfer methodologies
created an environment that truncated much of the data –
the data sent had a different record count than that received.
We resolved the problem and helped restore cash flow in
the tune of millions of dollars.
- Do you outsource non-core functions? Always remember to focus on your core competency.
Outsourcing non-core functions will create a stable unit-cost
pricing structure and potentially decrease your unit cost.
Remember, if you are in the sales and marketing business,
why are you building a data entry department? Focus on your
strengths and outsource the rest.
We will help you choose the right companies to outsource
to. OPEX helped a sales and marketing organization outsource
all data entry functions. The next year, the company realized
a $400,000 savings.
There are many benefits of conducting an analysis of the current processes within
your business. Manual functions are prone to errors and are
costly. Audit controls ensure the job is being done right
with the appropriate balances. Automation saves time and typically
staff. An annual process review cannot hurt an organization
OPEX has reviewed and redesigned
countless processes: Billing systems, Real-Time Third Party
Verification, Application Processing Systems and more.
Our clients have saved time,
money and resources with our assistance. Let us show
Save Time, Money
By Re-Inventing Processes
That Aren't Working FOR You
Call Us Today