We're
proud of the results we've achieve for our clients. The following
are case studies that serve as a sample of the many business,
process, performance & profit improvement projects we've
worked on in the past.
Let us help you achieve these
kind of results now.
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Energy
 Problem: Customer’s aggressive marketing agenda required that
new territories be assimilated into the fold on a monthly
basis. Each U.S. state had different rules governing performance
within its region.
Solution: Devised a Question
and Answer Methodology template to answer all relevant questions
regarding conducting business within the territory. Face to
face meetings were conducted to gather the vital information,
passed to a project leader who organized the various components
(production, I.T. Payroll, Marketing and Sales, & Procurement)
and obtained sign off.
Template allowed for a cookie-cutter approach
to marketing and thus allowing multiple sites to be opened
on a monthly basis.
The Q & A document encouraged inter
departmental cooperation and presented a ‘story’
of the territory that was to be engaged. The document was
over 30 pages and had over 100 questions. Nothing was left
to chance.
Results: Multiple
site strategic management allowed the organization to assemble
its team and commence marketing its product in advance of
its competitors - within 4 weeks of the completed template.
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Health Ministry
Situation: Health ministry
required a feasibility study regarding a potential new product
and render a recommendation.
Project: Within the 6
week deliverable time-frame the following was conducted: assessment
of current environment and its effectiveness and associated
costs, a vision of the future analysis with the implementation
of the new product, implementation plan, systems (complete
with mock-up design panels) requirements, call centre infrastructure
(hardware/software components) and related associated costs.
(comparative analysis in-house or outsourced).
Outcome: 100
page Strategic Plan including recommendations as to the viability
of the effectiveness of the new product complete with recommendations.
Currently being reviewed by the senior ministers.
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Finance
Problem: Client had multiple
locations and didn't know how to adequately roll out a software
launch.
Solution: Analyzed the
feasibility of a revised network strategy for long term efficiencies.
Results: Network
revised, software upgrades et al implemented without cause
or concern.
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Telecommunications
Problem: Client could
not understand why their commissioned sales force attrition
rate was exceedingly high.
Discovery: Commissioned
agents livelihood depends on proper payroll. An audit of the
payroll function indicated deficiencies, thus agents would
leave for another job.
Solution: Revised the
commissions payroll system.
Results: The attrition rate reduced
dramatically from 10% monthly to 0.5% and production doubled.
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Home Security
Problem: Client had an
excess of sitting inventory and wanted to reduce inventory
expense.
Discovery: Poor inventory
procedures created inventory sitting in excess of 90 days.
Solution: Created procedures
and Just-In-Time (JIT) inventory control.
Results: Reclaimed
thousands of dollars in stale inventory. Returned product
for immediate credit. Inventory sat less than 7 days in warehouse.
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Energy
Problem: Client was expanding
from 20 employees to 400 in a very short period of time and
could not plan how they would achieve it.
Solution: Our team created
a Facilities Document outlining the entire relocation methodology:
IT, Production, Finance, Call Centre, HVAC.
Results: Within
60 days the entire organization was relocated with minimal
disruption to business activities.
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