proud of the results we've achieve for our clients. The following
are case studies that serve as a sample of the many business,
process, performance & profit improvement projects we've
worked on in the past.
Let us help you achieve these
kind of results now.
Problem: Customer’s aggressive marketing agenda required that
new territories be assimilated into the fold on a monthly
basis. Each U.S. state had different rules governing performance
within its region.
Solution: Devised a Question
and Answer Methodology template to answer all relevant questions
regarding conducting business within the territory. Face to
face meetings were conducted to gather the vital information,
passed to a project leader who organized the various components
(production, I.T. Payroll, Marketing and Sales, & Procurement)
and obtained sign off.
Template allowed for a cookie-cutter approach
to marketing and thus allowing multiple sites to be opened
on a monthly basis.
The Q & A document encouraged inter
departmental cooperation and presented a ‘story’
of the territory that was to be engaged. The document was
over 30 pages and had over 100 questions. Nothing was left
site strategic management allowed the organization to assemble
its team and commence marketing its product in advance of
its competitors - within 4 weeks of the completed template.
Situation: Health ministry
required a feasibility study regarding a potential new product
and render a recommendation.
Project: Within the 6
week deliverable time-frame the following was conducted: assessment
of current environment and its effectiveness and associated
costs, a vision of the future analysis with the implementation
of the new product, implementation plan, systems (complete
with mock-up design panels) requirements, call centre infrastructure
(hardware/software components) and related associated costs.
(comparative analysis in-house or outsourced).
page Strategic Plan including recommendations as to the viability
of the effectiveness of the new product complete with recommendations.
Currently being reviewed by the senior ministers.
Problem: Client had multiple
locations and didn't know how to adequately roll out a software
Solution: Analyzed the
feasibility of a revised network strategy for long term efficiencies.
revised, software upgrades et al implemented without cause
Problem: Client could
not understand why their commissioned sales force attrition
rate was exceedingly high.
agents livelihood depends on proper payroll. An audit of the
payroll function indicated deficiencies, thus agents would
leave for another job.
Solution: Revised the
commissions payroll system.
Results: The attrition rate reduced
dramatically from 10% monthly to 0.5% and production doubled.
Problem: Client had an
excess of sitting inventory and wanted to reduce inventory
Discovery: Poor inventory
procedures created inventory sitting in excess of 90 days.
Solution: Created procedures
and Just-In-Time (JIT) inventory control.
thousands of dollars in stale inventory. Returned product
for immediate credit. Inventory sat less than 7 days in warehouse.
Problem: Client was expanding
from 20 employees to 400 in a very short period of time and
could not plan how they would achieve it.
Solution: Our team created
a Facilities Document outlining the entire relocation methodology:
IT, Production, Finance, Call Centre, HVAC.
60 days the entire organization was relocated with minimal
disruption to business activities.
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